Terms & Conditions
Welcome to The Maharaja’s Key. By using our website and making a purchase, you agree to the following Terms & Conditions. Please read them carefully before shopping with us.
Acceptance of Terms
By accessing our website, placing an order, or using our services, you accept and agree to follow all terms mentioned on this page.
If you do not agree, please do not use our website.
Product Information
We ensure all product images, descriptions, sizes, and details are shown as accurately as possible. However, please note:
Slight color differences may occur due to lighting or screen settings
Some handcrafted items may have minor variations
Accessories used in photos may not be included unless mentioned
Order Confirmation
Once you place an order:
You will receive an order confirmation via Email or WhatsApp
Orders will be processed only after payment is successfully completed
Cash on Delivery (COD), if available, must be paid in full at the time of delivery
Pricing & Availability
All prices listed are final and include applicable taxes
Prices may change at any time without notice
Products are subject to availability
In rare cases, if an ordered product becomes unavailable, we will contact you with alternatives or offer store credit
Order Cancellation
Orders can be cancelled before dispatch only
Once the product is shipped, the order cannot be cancelled
For COD orders, repeated cancellations may lead to blocking of COD option for future orders
Shipping & Delivery
By placing an order, you agree to our Shipping Policy.
Delivery timelines may vary depending on:
Location
Courier availability
Festivals or public holidays
Weather conditions
We are not responsible for courier delays, but we will assist you in tracking your order.
Return & Exchange
Our Return & Exchange Policy applies to all purchases.
Products can be exchanged only if:
They are unused and in original condition
Tags and packaging are intact
Request is raised within 7 days of delivery
Refunds are not offered — only exchanges or store credit.
Payments
We offer secure payment options through trusted gateways.
For your safety:
We do not store your card or bank details
All transactions are encrypted and protected
Any payment failure must be reported to your bank or payment provider.
Intellectual Property
All content on this website, including:
Logo
Images
Designs
Text
Graphics
is the property of The Maharaja’s Key and cannot be copied, reproduced, or used without written permission.
Prohibited Activities
Customers are not allowed to:
Misuse the website
Share false information
Attempt fraudulent orders
Copy product designs or images
Interfere with security features
Such actions may lead to legal consequences.
Limitation of Liability
The Maharaja’s Key is not responsible for:
Delivery delays by courier partners
Color or texture variations due to screens
Incorrect addresses given by customers
Damages caused after product delivery
Our responsibility is limited to the value of the product purchased.
Changes to Terms & Conditions
We may update these terms anytime.
Continued use of our website means you accept the updated terms.
Contact Us
If you have questions regarding these Terms & Conditions, our team is happy to assist. We believe in transparency and customer satisfaction, and we are always here to support you.
